www.mataka

www.mataka App support

Contact
+91 5005793586

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The www.mataka:

Q1: How to log in after installing the www.mataka?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the OTP doesn't arrive, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If it has changed, please update your correct KYC (Know Your Customer) details and send them to customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The www.mataka:

Q1: What is the minimum withdrawal amount in the www.mataka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, whereas bonus amounts cannot be withdrawn. This means you can redeem your gaming earnings, but you'll have to keep your bonus rewards separate.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, it's possible for payment processing to be delayed, potentially extending wait times to up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games that used the bonus, but not the bonus amount itself. The bonus funds remain tied to gaming activities and are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To verify the status of your withdrawal, check your transaction history in the settings. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their care centre.

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